PRIVACY POLICY

Susanabettencourt.com recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all our customers and also of all those who pass through our website. In this Privacy Policy we explain who we are, what purpose we give to your data, how we treat it, with whom we share it, how long we keep it, as well as the ways to get in touch with us and exercise your rights. The user must carefully read this privacy policy, which has been written in a clear and simple way, to facilitate its understanding, and decide freely and voluntarily whether he intends to provide his personal data to Susana Bettencourt, Lda. The user guarantees that he is of legal age, and that the data communicated are true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of such obligation. The user undertakes to communicate to Susana Bettencourt, Lda., or insert in the Registration Account, any alteration to the data provided herein. If the data communicated belong to a third party, the user guarantees that he has informed that third party about the conditions set out in this document and that he has obtained his authorization to provide his data to Susana Bettencourt, Lda. for the indicated purposes.

SCOPE

This privacy policy applies to all personal data collected through the website.

RESPONSIBILITIES

Your data will be processed by the COMPANY Susana Bettencourt, Lda., legal person number *********, headquartered at Rua Dr.Avelino Germano, 24, 4800-150 Guimarães, hereinafter "Susana Bettencourt". is responsible for the processing of personal data in acceptance of the General Regulation on Data Protection.
You can contact Susana Bettencourt, Lda about any issue related to this privacy policy, through the following contact points:

• SALES@SUSANABETTENCOURT.COM
  Correio Postal:

• Susana Lopes from Susana Bettencourt

  Rua Dr.Avelino Germano, 24

  4800-150 Guimarães

  Portugal

• Phone: +351 962 427 294

PURPOSES OF PROCESSING AND LEGAL BASIS

The personal data processed on the website are:

• The personal data processed on the website are:
• Obtained by browsing the site: IP, Device Type;
  Obtained through facebook login: social profile (social networks).

Why do we need your information? Susana Bettencourt, Lda will process personal data, manually and/or automatically, for the following purposes:

• Customer Management:

The data collected on this site is necessary for the conclusion and execution of the purchase and sale contract, intended for processing and information on the status of orders and communication with Customers, processing requests for information and any complaints. Providing the information requested within the scope of the Customer`s registration is mandatory, without which it is not possible to proceed with the above purposes.

• Marketing:
  If the Client gives his express consent when creating or changing his registration, Susana Bettencourt, Lda. may process your data to send you information about its products, news, campaigns, offers and birthday messages, through any communication channel, namely through the use of e-mail, SMS, or other forms of automatic calling. Consent to the processing of personal data for direct marketing purposes can be revoked at any time, as follows:
• By contacting the Customer Support team via the email address INFO@SUSANABETTENCOURT.COM;

Susana Bettencourt, Lda. performs profiling based on information related to your purchases and searches.
This information is analyzed to identify your consumption profile. This analysis allows Susana Bettencourt, Lda to send you personalized information suited to your profile, with the aim of improving your shopping experience.
The legal basis applicable to the collection and use of your personal data for the indicated purposes is your consent.

RETENTION PERIOD

We only keep your data for as long as is necessary within the scope of the purpose for which it was collected.
For the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 10 years from the collection of your consent or the last purchase made and if, within this period, you have not withdrawn your consent.

CONSENT

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right does not compromise the lawfulness of the processing carried out based on the previously given consent nor the subsequent processing of the data. same data, based on another legal basis, such as compliance with the contract or legal obligation to which Susana Bettencourt, Lda. be subject. To revoke your consent, you can contact us by letter, telephone or email address INFO@SUSANABETTENCOURT.COM.  

DATA DISCLOSURE

Susana Bettencourt, Lda. may communicate the personal data of users:

To third party service providers of Susana Bettencourt, Lda, namely companies involved in the purchase process and collection management, transport, storage, marketing, website hosting, bank branches.
These companies are provided with only the personal data necessary for the provision of the service in question, and these entities undertake to treat said personal data solely and exclusively for the fulfillment of the purposes indicated above.

SUBCONTRACTORS

The processing of user data may be carried out by a suitable service provider, hired by Pacificorizonte. Said service provider will exclusively treat the data for the purposes established by Pacificorizonte and in compliance with the instructions issued by it, strictly complying with the legal rules on protection of personal data, information security and other applicable rules.

INTERNATIONAL DATA TRANSFERS

Susana Bettencourt, Lda. will carry out the processing of user data in the territory of the European Economic Area (EEA), so it does not plan to carry out any international transfer of data.

USER RIGHTS

At any time, while Susana Bettencourt, Lda. possess or process personal data, all users may, at any time and free of charge, exercise the following rights:

• Right of access – right to request a copy of the information we hold about you;
• Right of rectification - right to correct data that you consider inaccurate or incomplete;
• Right to be forgotten - under certain circumstances, as a user you can request that the data we hold about you be erased from all our records;
• Right to Restriction of Processing – when certain conditions apply to have the right to restrict processing;
• Right of portability - right to have your data transferred to another organization;
• Right to object - right to object to certain types of processing, such as direct marketing;
• Right to object to automated processing, including profiling;
• Right to appeal: in case Susana Bettencourt, Lda refuses your request in accordance with the access rights, we will explain the reason. As a user you have the right to complain as described below.

The above rights may be exercised through the email address INFO@SUSANABETTENCOURT.COM or by registered letter to the postal address:

Susana Lopes from Susana Bettencourt

Rua Dr.Avelino Germano, 24

4800-150 Guimarães

Portugal

CLAIMS

If the user wishes to make a complaint about the way their personal data is being processed by Quebramar – Instantes Modernos, Lda, or how their complaint was handled, they have the right to file a complaint directly with the supervisory authority and Susana Bettencourt , Ltd.

Susana Lopes from Susana Bettencourt

Rua Dr.Avelino Germano, 24

4800-150 Guimarães

Portugal

Control Authority contacts:
Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa, Tel: 351 213928400, Fax: +351 213976832, e-mail: geral@cnpd.pt.

MANDATORY CHARACTER OF THE REQUESTED DATA

The data contained in the customer registration that are identified with an asterisk (*), will be mandatory to fulfill the established purpose.

As such, if the user does not provide them, Susana Bettencourt, Lda will not be able to fulfill the user`s request.

AUTOMATED DECISIONS

Susana Bettencourt, Lda. it will be able to elaborate user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to contest the decision adopted by Susana Bettencourt, Lda.

PERSONAL DATA PROTECTION MEASURES

Susana Bettencourt, Lda. applies various appropriate technical and organizational measures to protect users` personal data, including the use of secure servers, firewalls, encryption of application and communication data.

COOKIES POLICY

Cookies and other similar technologies are an essential part of how a website works. The website stores or collects information in your browser, mainly in the form of cookies. The main objective is to make your browsing experience more comfortable and efficient, and to be able to improve our services and the platform itself. The information usually doesn`t directly identify you, but it can provide a more personalized web experience. As we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different categories to get more information and change our default settings. We remind you that blocking some types of cookies may affect your experience on the website and the services we can offer you.

• STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be disabled in our systems. They are normally configured to respond to actions performed by you, such as your login and account management. These cookies do not store personally identifiable information.

• PERFORMANCE COOKIES

These cookies are used to see how visitors use the website, for example analytics cookies. These cookies cannot be used to directly identify a particular visitor.

• TARGETING COOKIES

Targeting cookies are used to identify visitors across different websites, eg content partners, banner networks. These cookies can be used by companies to build a profile of visitor interests or show relevant advertisements on other websites.

• FUNCTIONALITY COOKIES

Functionality cookies are used to remember visitor information on the website, for example. language, time zone, enhanced content.

• UNCLASSIFIED COOKIES

Unclassified cookies are cookies that do not belong to any other category or are in the process of being categorized.